figma weave po number missing on invoice fix

Finance departments often require a valid Purchase Order (PO) number on all software invoices before disbursing payments or processing expense reimbursements. If your latest Figma Weave receipt or upcoming invoice is missing this crucial reference number, payment processing can stall, leading to account suspension or delayed AI feature access.

Follow this guide to add a PO number to your billing profile and update past or upcoming Figma Weave invoices.

Quick checks

• Confirm admin credentials: Only Team Admins or Workspace Billing Admins can modify payment fields and purchase order references.
• Verify status of AI tools: If billing locks have affected tool visibility inside your editor, consult our guide on Figma Weave missing in Figma.
• Check invoice payment status: If an unpaid invoice has failed due to missing PO details, see our troubleshooting steps for Figma Weave billing error issues.

1. Open your team billing preferences

Open your Figma workspace, click on your team name in the left sidebar, and open the Billing tab.

1. Locate invoice customization settings

Scroll down to Billing Information or Invoice Details and click Edit Info.

1. Enter your Purchase Order (PO) number

Find the field labeled PO Number or Custom Purchase Reference. Enter your company's required PO code. Ensure syntax matches your accounting department's specifications exactly.

1. Apply changes to upcoming billing cycles

Save your updated billing information. All future automated monthly or annual renewal invoices will now include this PO number in the header section.

1. Request a regenerated invoice for past charges

Go to your Invoice History section. Select the invoice that is missing the PO number, click View Invoice, and use the Update Details / Regenerate PDF button to pull in the updated PO number.

Still stuck?

If your accounting portal still rejects the PDF or if the updated PO number fails to render on past invoices, you may need an official account manager intervention. Reach out to Figma official account support through your admin portal. Figma Weave Support provides independent technical guidance and cannot edit official billing records directly.