figma weave failed payment lock out fix

When an automated subscription payment fails, Figma Weave may temporarily place your account into a restricted billing hold. During a lock out, AI generation features are disabled, and canvas prompts will fail to load until the past-due balance is resolved. This troubleshooting guide helps you unlock your account and restore your generation capabilities without losing your saved project data.

Quick checks

• Ensure your credit or debit card has not expired or reached its single-transaction limit.
• Verify that your card issuer allows international automated recurring payments.
• Confirm that Figma Weave services are online by checking /fix/figma-weave-down before attempting payment retries.

1. Locate the billing alert banner

Open your Figma workspace settings and look for the yellow or red billing notification banner at the top of the interface. Click the banner link to navigate directly to the payment recovery modal.

1. Update your payment details

In your billing dashboard, select Update Payment Method. Re-enter your card numbers or switch to an alternate credit card or digital wallet. If you encounter errors while submitting new card details, consult /fix/figma-weave-billing-error for step-by-step resolution.

1. Manually trigger payment processing

After saving your updated payment details, click Retry Payment or Pay Past Due Balance. Do not close the browser tab until the transaction screen confirms success, as interrupting the handoff can cause pending authorization holds on your bank account.

1. Force a session refresh

Once the payment status updates to Active, log out of Figma Weave completely, close your browser or desktop app, and log back in. This clears cached permission tokens that may keep the UI in a locked state.

Still stuck?

If your payment succeeded on your bank statement but your account remains locked, visit /fix/figma-weave-missing-in-figma to restore your editor toolbar, or contact official Figma support to clear manual billing flags.