how to tell if figma weave is offline

When Figma Weave stops responding to design prompts, it can be difficult to determine whether the entire AI platform is offline or if the bottleneck is isolated to your computer, workspace setup, or local network. Because Weave relies on real-time cloud connections to process generative design models, a breakdown anywhere in the server chain will freeze layout generation.

This guide outlines key indicators and diagnostic steps to help you confirm if Figma Weave is truly offline for everyone or if local troubleshooting can restore your access quickly.

Quick checks

• Check basic Figma functionality by editing standard frames; if manual editing works but AI tools fail, the issue is specific to Weave servers.
• Open a private browser window to bypass stale session tokens and cached local application state.
• Switch from a corporate VPN or restricted network to a standard Wi-Fi connection to rule out local firewall blocks.

1. Inspect live infrastructure indicators and system errors. Look for explicit network timeout banners or 5xx server status codes inside the editor console. If the backend generative engine is unresponsive nationwide, review /fix/figma-weave-down for system outage confirmation and workarounds.
2. Disentangle generation freezes from complete platform outages. Sometimes the Weave interface loads properly, but individual prompts hang endlessly due to queue backlogs. If the UI is visible but jobs fail to output components, check /fix/figma-weave-not-generating to reset stuck prompt states.
3. Verify UI component integration. During rolling deployments or service degradations, the Weave entry point might momentarily disappear from the toolbar altogether. If the icon is unclickable or absent after a system glitch, refer to /fix/figma-weave-missing-in-figma to restore missing editor controls.
4. Clear application cache and restart sessions. On desktop apps, clear the local cache via the help menu. On browser versions, perform a hard refresh (Cmd+Shift+R or Ctrl+F5) to force a fresh WebSocket connection to the generation clusters.

Still stuck?

Figma Weave Support is an independent troubleshooting resource and is not affiliated with Figma. If server verification confirms a widespread offline event, allow cloud engineers time to deploy patches before sending additional complex layout prompts.