Figma Weave service unavailable error

Seeing a service unavailable error message while generating UI components in Figma Weave can immediately halt your design workflow. This issue usually points to temporary server overloads, routine backend deployments, or localized network blocks preventing communication with Weave’s AI generation engine. Figma Weave Support is an independent troubleshooting resource and is not affiliated with Figma.

Quick checks

• Ensure your internet connection is active and stable across other web services.
• Try opening standard Figma files to confirm if core Figma editor functionality is unaffected.
• Test whether the issue occurs in both the Figma Desktop App and the browser client.

1. Determine if a server outage is in progress: When Figma's backend experiences sudden traffic spikes, AI response servers may temporarily reject incoming generation requests. If you suspect a widespread disruption, review our guide on handling Figma Weave downtime to verify server status and outage reports.
2. Flush local application cache: Stale authentication tokens or cached network requests can cause persistent service errors. In the Figma Desktop App, select Help > Troubleshooting > Clear Cache and Restart (Mac) or use the Windows equivalent under the main application menu.
3. Check for prompt load timeouts: If the backend is under heavy traffic load, complex or excessively long prompts may time out before completing. If your prompt stalls repeatedly, consult our steps on Figma Weave stuck loading or generating to streamline your generation requests.
4. Adjust security software and VPN settings: Strict corporate firewalls, VPNs, or ad blockers can flag WebSocket connections required by AI tools as suspicious traffic. Temporarily pause your VPN or add `*.figma.com` to your firewall's allowlist to see if connectivity restores.

Still stuck?

If you have completed these checks and continue receiving service unavailable errors, the issue likely stems from an ongoing server-side deployment on Figma's end. Reach out to Figma's official support team through their help center (`help.figma.com`) or submit a ticket from the help menu directly inside your editor canvas.