figma weave unused credits disappeared fix

If your allocated Figma Weave AI design credits disappear before the end of your billing period, or if your balance unexpectedly resets to zero, your account may be out of sync. This independent troubleshooting guide helps you identify why monthly generation credits vanish and how to restore your full credit balance.

Quick checks

• Confirm billing cycle dates: Monthly credit allowances reset on your specific subscription billing date, not necessarily the first calendar day of the month.
• Understand rollover rules: Standard Figma Weave plan credits typically do not roll over across billing cycles; unused promotional or monthly allowances expire upon renewal.
• Check seat ownership: Ensure you are working inside the correct workspace or team account where the paid subscription is assigned.

1. Verify your billing state and active plan

Review your subscription status under account billing settings. If an auto-renewal payment failed recently, your credit balance will temporarily freeze or reset to free-tier limits. Read our Figma Weave billing error troubleshooting page if payment issues are affecting your account.

1. Refresh workspace account authorization

Sign out of your account, close all editor browser tabs or desktop application windows, and sign back in. This forces the client application to refresh session tokens and fetch updated credit allocations.

1. Distinguish server generation errors from lost credits

If your credit count decreased after a failed layout generation, background timeout, or crash, consult /fix/figma-weave-not-generating. System timeouts can temporarily deduct credit tokens until automated background reconciliations refund them back to your account.

1. Audit team member credit consumption

In shared team plans, AI credit pools are frequently shared across active editors. Check the organization billing dashboard to verify if another team member utilized the shared generation allowance.

Still stuck?

If your credits are missing due to a documented system glitch or incorrect renewal calculation, review your account usage logs. Contact official Figma support with your invoice numbers and workspace ID to request manual credit restoration.