figma weave student discount not applying

Students and educators verified for free or discounted Figma tiers often find that Figma Weave AI generation add-ons or plan upgrades still display full price at checkout. If your educational status is active but your discount fails to reflect on your checkout total, follow these steps to resolve verification and billing sync errors.

Quick checks

• Ensure your educational status is verified under your main account settings.
• Verify that you are purchasing the subscription while logged into your verified `.edu` or institutional email address.
• Rule out general payment gateway outages by reviewing /fix/figma-weave-billing-error.

1. Re-verify educational eligibility

Navigate to your account profile settings and select Education Status. If your student status has expired or requires annual re-verification, complete the verification prompt before attempting to purchase a Figma Weave plan.

1. Clear browser cookies and cached sessions

Cached account tokens can hide applied educational discounts during checkout. Log out, clear your browser cache, or open an incognito window to restart the purchase flow with a clean session.

1. Apply educational promo codes manually

If your educational program provides a unique promotional code instead of an automatic discount, click Add Promo Code on the final checkout screen before entering payment details. Verify that the total reflects the discount before confirming payment.

1. Test AI feature activation post-checkout

Once payment is complete, open a canvas and run a test prompt. If your discount applied but the generation tools fail to run, check /fix/figma-weave-not-generating to fix prompt processing issues.

Still stuck?

If the educational pricing continues to calculate incorrectly, check /fix/figma-weave-down to verify regional server status, or contact official Figma support with proof of your active student enrollment.