figma weave plan upgraded but no access

When you upgrade your subscription or purchase additional AI generation capacity, access to Figma Weave should update immediately. However, browser caching, pending seat assignments, or billing synchronization delays can leave upgraded features locked behind a paywall prompt.

This guide by Figma Weave Support explains why your newly upgraded plan is not granting access and how to sync your permissions.

Quick checks

• Check invoice confirmation: Ensure your payment actually processed by checking your email for a receipt.
• Verify assigned seat status: Confirm your team admin assigned an active Weave AI seat specifically to your email address.
• Check workspace selection: Verify that your canvas file is located within the upgraded team workspace, not a personal draft.

1. Force refresh your desktop or browser client

Press `Cmd + R` (macOS) or `Ctrl + R` (Windows) inside Figma to re-fetch account entitlement tokens from the server.

1. Verify team seat assignment in Admin Console

Have your Team Admin open Admin Settings > Members. Ensure your user account has Figma Weave AI enabled under their assigned permissions rather than set to "Viewer-Restricted".

1. Sign out and sign back in

Click your profile avatar in the upper right corner of the file browser and click Log out. Logging back in forces your client session to retrieve fresh authentication claims.

1. Test inside a fresh team file

Create a brand-new file inside the designated team project. If the AI tool panel still fails to launch, see our guide for when Figma Weave is missing in Figma.

1. Check generation service health

If your entitlement is valid but generation actions fail to run, visit our fix page for Figma Weave not generating to rule out temporary engine downtime.

Still stuck?

If your billing statement reflects a successful charge but your profile shows no assigned license after logging out, contact your internal workspace administrator to verify team seat distribution.