figma weave monthly credits didn't reset

If your billing cycle rolled over but your Figma Weave monthly credit quota still shows zero or last month's depleted balance, an authentication token mismatch or pending payment authorization is usually responsible. This independent guide walks you through fixing credit rollover delays.

Quick checks

• Check the exact UTC timestamp of your billing cycle reset rather than local time.
• Confirm that your recurring subscription payment successfully cleared without payment hold errors.
• Check our guide on Figma Weave billing errors if your account invoice is marked as past due.

1. Log out and re-authenticate your account.

The token controlling your AI generation allowance often relies on session data cached in your browser or desktop app. Click your avatar in Figma, log out completely, close all browser windows or the desktop application, and then log back in.

1. Verify subscription status in team settings.

Navigate to your Figma account settings and review the Billing tab. Ensure your current plan is marked as Active. If a payment was retried automatically by the processor, credit replenishment can lag behind payment approval by up to an hour.

1. Clear application cache.

If you use the Figma Desktop App, go to Help > Troubleshooting > Clear Cache and Restart. On web browsers, clear your site data for Figma to force the user client to fetch updated credit balances from the account server.

1. Test a generation request.

Sometimes the UI counter is visually cached, but generation still works. Try generating a basic prompt on a blank canvas. If the request fails or stays stuck indefinitely, check if Figma Weave is not generating due to account state flags.

Still stuck?

If your credits remain missing 24 hours after a successful payment charge, open an account ticket through official Figma support with your invoice ID. Figma Weave Support is an independent diagnostic site and cannot manually issue credits or modify your account subscription.