figma weave double charge on invoice

Noticing duplicate charges on your bank statement or subscription invoice for Figma Weave can be alarming. This usually occurs when temporary authorization holds are placed, multiple workspace memberships overlap, or a payment attempt timed out and was resubmitted automatically.

At Figma Weave Support, an independent resource for troubleshooting Figma Weave, we guide users through billing discrepancies so you can rectify payment issues fast.

Quick checks

• Check pending transactions: Verify whether one of the charges is a temporary authorization hold that will drop off automatically.
• Review workspace count: Ensure you do not have two separate workspaces actively subscribing to Figma Weave.
• Audit seat additions: Check if an additional charge was added mid-cycle due to newly invited team members.

1. Distinguish Pending Holds from Settled Charges

Log into your online banking portal to verify if both charges have fully settled. Financial institutions frequently place temporary pending charges when upgrading or updating billing details. Pending holds typically clear within 3–5 business days without requiring intervention.

1. Inspect Billing Invoices in Figma

Navigate to Settings > Billing in Figma to view detailed line-item statements. Check whether the charges correspond to two distinct transaction IDs or separate billing periods. If the system reports processing issues during payment, check our guide on Figma Weave billing errors.

1. Check for Server Outages During Checkout

If a transaction was processed while servers were unstable, double-submitting payment forms can occasionally generate duplicate invoice requests. You can verify recent uptime issues on our Figma Weave status and outage fix page.

1. Document Charges for Refund Review

Take clear screenshots of your payment receipts, showing transaction numbers, dates, and account details. Be careful not to share sensitive credit card details when submitting billing inquiries.

Still stuck?

Because external guides cannot directly access payment databases, submit a direct billing inquiry through Figma's official support page with your invoice IDs attached to request a duplicate refund.